
Every Ticket Answered.Every Dig Watched.
Excavation damage is one of the leading causes of pipeline incidents, and most of it is preventable. X3 Pipeline Damage Prevention keeps every 811 ticket on its legal clock, puts a watcher on the digs that matter and turns every hit into a root cause you can act on.
- Locate Tickets
- Excavation Watch
- Damages
- Patrols & Markers
- Public Awareness
- Excavator Scorecard
- 192.614Damage prevention program
- 195.442Liquid damage prevention
- 192.705Transmission line patrols
- 195.412Liquid patrols, 26 times a year
- 192.707Line markers
- 195.410Liquid line markers
- 192.616Public awareness
- API RP 1162Audiences and frequencies
- Part 196Excavator responsibilities
- 811Call before you dig
- DIRTDamage root cause
- CGABest practices
The Ticket Came In Friday. The Marks Went Down Wednesday. The Dig Started Tuesday.
Locate requests pile up after a storm, the legal response time runs out, the excavator stops waiting, and a backhoe finds the line before the paint does. Every one of those steps had a time on it that nobody was watching.
The ticket was received. Nobody was counting down its response time.

Every Ticket, Dig and Patrol on Its Clock.
Set your state response times and your high-consequence segments once. X3 counts down every ticket and every patrol, and puts a watcher on the digs that need one.
Tickets
Received, due, marked, cleared and the positive response, against your state’s legal time.
Excavation watch
Digs inside the tolerance zone of your highest-consequence pipe get a named watcher.
Damages
Every hit or near miss with its root cause and cost, so the pattern shows.
Patrols
Right-of-way patrols on their legal frequency by class and crossing.
Markers
Line markers at every road, rail and water crossing, checked on the walk.
Public awareness
API RP 1162 audiences, message frequency and the four-year effectiveness review.
A late ticket is a near miss. X3 makes sure nobody treats it as normal.
One Board for Every Ticket and Dig.
An example of a distribution and transmission operator after a busy spring week.
- Ticket 2610-4471 (MI): response due in 52 minutes, not marked
- Excavation within 25 feet of MP 27 (HCA): watcher not assigned
- Damage at 1420 Grand River: excavator did not call; root cause "no notification" (DIRT)
- Class 3 patrol for Q4 not done: due within 4½ months of the last (49 CFR 192.705)
Example only. Response times follow your state’s one-call law.
10 Working Screens in X3 Pipeline Damage Prevention
- 01OverviewOpen locate tickets on the clock, digs that need a watcher, damages and patrols coming due.
- 02Locate TicketsEvery 811 ticket with its legal response time, marked, cleared or late, and the positive response sent.
- 03Excavation WatchDigs near your highest-consequence pipe, who stands by and what they saw.
- 04DamagesEvery line hit or near miss with its root cause, so the same excavator or the same mistake does not repeat.
- 05Patrols & MarkersRight-of-way patrols on their legal frequency and line markers at every road, rail and water crossing.
- 06Public AwarenessAPI RP 1162 audiences, how often each must hear from you, and the four-year effectiveness evaluation.
- 07Excavator ScorecardWhich contractors call, wait for marks and dig safely, and which ones keep hitting lines.
- 08811 Ticket InboxYour own address for 811 ticket emails. Tickets arrive read and parsed, ready to add with one press.
- 09Ticket MapLocate tickets, damages and patrol findings along each system’s mileposts.
- 10DIRT ReportDamages in the Common Ground Alliance DIRT format, ready to submit, and the state reporting each one needs.
Receive. Mark. Watch. Learn. Patrol.
X3 follows a locate request from the one-call center to a dig that ends without a hit, and keeps the patrols around it.
- 01
Set your states and zones
Legal response times and the tolerance zone around high-consequence pipe.
- 02
Receive the ticket
Enter it or import the day’s tickets with the template built into the import button.
- 03
Mark and respond
Locator, method and the positive response, each against the clock.
- 04
Watch the dig
A named watcher on site for digs near your critical pipe.
- 05
Learn from a hit
Root cause, cost and the excavator, so the scorecard shows who to talk to.
- 06
Patrol and tell
Patrols, markers and public awareness messages on their frequency.
Most damage is preventable. X3 makes the prevention visible.

One Loop. X3 Pipeline Damage Prevention Owns Part of “Act”.
Nine products, five stages, one job each. X3 Pipeline Damage Prevention helps answer one question for your pipeline: what has to happen in the field today? Use it on its own, or add the products on either side of it when that job matters.
- 01
Know
What applies to every mile we operate?X3 Pipeline Compliance - 02
See
Which mile is at risk, and why?X3 Pipeline IntegrityX3 Pipeline Corrosion - 03
Control
Is the person and the control room ready for the work?X3 Pipeline QualificationX3 Pipeline Control Room - 04
Act
What has to happen in the field today?X3 Pipeline Damage PreventionX3 Pipeline FieldX3 Pipeline Emergency - 05
Prove
Could we hand an inspector the evidence in an hour?X3 Pipeline Audit
- X3 Pipeline IntegrityDamage and near misses feed the third-party damage threat
- X3 Pipeline EmergencyA line hit with a release starts the incident clock
- X3 Pipeline QualificationLocating is a covered task: locators must be qualified
- X3 Pipeline AuditTicket, patrol and awareness records feed the inspection binder
X3 Counts the Clock. Your Locators Find the Pipe.
Four things stay with your team.
Set the state rules
Response times and holidays come from each state’s one-call law.
Mark accurately
Locating is skilled work by qualified people.
Decide who watches
Your procedure decides which digs need a person standing by.
Talk to excavators
The scorecard shows who to call. The conversation is yours.
No Ticket Runs Out. No Critical Dig Goes Unwatched.
Damage prevention on X3 is every ticket answered in time, a watcher on the digs that matter and a root cause on every hit.
Answer it.
Every ticket inside its legal time.
Watch it.
A person on site where the pipe matters most.
Learn from it.
Every hit traced to a cause and a contractor.
Priced Per Mile. Start With Your Own Systems.
Create your account, describe your systems once, choose X3 Pipeline Damage Prevention or all nine products, and run it on your own pipeline with your records saved. One sign-in opens every product you pay for.
$499 a month covers your first 100 miles of regulated pipe. Then $3 a month for each mile after that. Twelve months for the price of ten when you pay for a year. Cancel any time.
- Locate tickets on the clock, excavation watch, damages with root cause, patrols, markers and public awareness.
- Works on its own. No other X3 product required
- Your systems, people and records, saved to your account
- Ask X3 for the regulation behind any question
X3 Pipeline Damage Prevention and the other eight, one sign-in, one bill. $1,999 a month covers your first 100 miles, then $12 a month for each mile after that.
- Every product from knowing what applies to proving it
- Work flows from one product to the next
- The command center shows leaders what needs attention
- Costs about the same as four products bought one at a time
$1,249 a month for X3 Pipeline Damage Prevention
$4,999 a month for all nine products
Yearly: $12,490 or $49,990
| Miles | X3 Pipeline Damage Prevention | All nine products |
|---|---|---|
| 50 | $499 | $1,999 |
| 250 | $949 | $3,799 |
| 500 | $1,699 | $6,799 |
| 1,000 | $3,199 | $12,799 |
| 2,500 | $7,699 | $30,799 |
Why per mile. Pipeline work grows with miles of pipe: patrols, test stations, valves, leak surveys and assessments all scale with the system. So X3 Pipeline is priced per regulated mile. Every product has a monthly minimum that covers your first 100 miles, because every operator carries the same fixed work whatever its size: written procedures, an OQ program, an emergency plan and annual reports. Each mile after that adds a small amount. All nine products cost about four times one, so running the whole loop is the better deal, and paying for a year gets you twelve months for the price of ten.
Prices in US dollars. Subscriptions renew each month or year until cancelled.
Questions Operators Ask About X3 Pipeline Damage Prevention.
Have one that is not here? Ask X3, or write to us and a person will answer.
Does X3 connect to our one-call center?
How are response times set?
Does it cover public awareness?
Do I have to buy all nine products?
How do I start?
How does pricing work?
Can my whole team use it?
Can I keep documents and photos with the records?
Does it work in the field without a signal?
Do the products work together?
Keep the Bucket Off the Pipe.
Create your account, set your states and enter your first locate tickets.
